Wednesday, May 18, 2011

Microsoft to Replace 360's Damaged by Firmware Update

Microsoft have confirmed they are to replace, free of charge, all 360's that have been damaged by their latest firmware update. The update is intented to expand the amount of data that can be read and carried on new discs appearing soon, however some console owners have found that they are unable to play games since this latest bit of tinkering, recieving error messages informing them that current discs are unreadable or incompatable.

In a statement to Eurogamer a Microsoft representitive said:

"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console."




If you do find your console has been affected you can also contact Microsoft here.

No comments:

Post a Comment